we always provide a full refund for any incomplete order within 24 hrs

45, Gandhi Road, Chennai - 600017
help@cashvejo.com
+91 8069328722
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Effective Date: [04-05-2022]

Welcome to Cashvejo - Money Exchange ("we", "us", "our") provide currency exchange services for legitimate and lawful purposes. By accessing or using our website [www.cashvejo.com] and currency exchange services, you agree to comply with and be bound by these Terms of Service and the Service Policy, which outlines the prohibited activities on our platform.

1. Acceptance of Terms:
By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service and the Service Policy. If you do not agree with any part of these terms, you may not access the website or use our services.

2. Services:
  1. Currency Exchange: We provide online currency exchange services where you can buy and sell foreign currencies.
  2. Account Registration: You may need to create an account to access certain features of our services. You agree to provide accurate and complete information when registering.
  3. Fees: Fees may apply to certain transactions. We will inform you of any applicable fees before completing a transaction.
  4. Service Availability: We strive to provide uninterrupted service, but we do not guarantee continuous availability due to maintenance, updates, or other circumstances beyond our control.

3. Prohibited Activities
You agree not to use the Cashvejo platform for any of the following activities:

  1. Money Laundering: We prohibit the use of our services for money laundering, including transferring funds derived from illegal or illicit sources. We comply with international anti-money laundering (AML) regulations and monitor transactions for suspicious activity. Any transaction suspected of money laundering will be reported to the appropriate authorities.
  2. Fraudulent Payments: You are prohibited from using our services for fraudulent activity, including making payments with stolen or unauthorized financial instruments, using fake identities, or engaging in any form of fraud.
  3. Loan Recovery: Our platform is not intended for loan recovery or debt collection. Transactions related to loan recovery or debt collection are strictly prohibited.
  4. Illegal Payments: You may not use our services to make payments related to illegal activities, including payments for prohibited goods or services, bribery, or payments that violate any local, national, or international laws.
  5. Unlawful Transactions: Any use of our services for transactions that violate local or international laws, including funding terrorism or organized crime, is prohibited.
  6. Identity Theft: You may not use our services to steal or impersonate someone else's identity in order to engage in fraudulent or illegal transactions.
  7. Unapproved Resale or Redistribution: Using our services to purchase currency or conduct exchanges with the intent to resell or redistribute it for profit, without explicit authorization from Cashvejo, is prohibited.
  8. Scams and Phishing: Any attempt to deceive others for financial gain through scams, phishing, or misleading offers is strictly prohibited.
  9. Hacking or Unauthorized Access: You may not attempt unauthorized access to accounts, data, or systems, whether ours or another party’s. This includes using our platform to conduct hacking activities or spread malware.
  10. Ponzi Schemes: Participating in or facilitating Ponzi schemes or other fraudulent investment schemes through our platform is prohibited.
  11. Unlawful Fund Transfers: Sending funds that facilitate illegal money movements, such as payments to criminal organizations, is strictly forbidden.
  12. Multiple Orders Using the Same Payment: Submitting multiple orders using the same payment method without prior authorization is strictly prohibited. Such actions may result in order cancellations, account suspensions, or other measures to prevent misuse of the platform.
  13. Prohibited Goods and Services: You may not use our platform for transactions involving prohibited goods or services such as illegal drugs, weapons, human trafficking, or any other items prohibited by law.
  14. Involvement in Terrorism: Any transactions that are related to or fund terrorist activities, groups, or organizations are strictly prohibited.
  15. Tied to Gambling: We do not permit the use of our services for gambling-related transactions in jurisdictions where gambling is illegal.

4. User Responsibilities:
  1. Compliance: You agree to comply with all applicable laws and regulations when using our services.
  2. Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  3. Prohibited Activities: You may not use our services for any unlawful or prohibited purposes, including fraud, money laundering, or illegal gambling.

5. Privacy
Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using our services, you consent to our collection and use of your information as described in the Privacy Policy.

6. Intellectual Property
All content and materials on our website are owned by us or licensed to us. You may not use, reproduce, or distribute any content from our website without our prior written consent.

7. Limitation of Liability
To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or in connection with your use of our website or services.

8. Monitoring and Transaction Review
We reserve the right to monitor transactions and review user activity to detect any suspicious, fraudulent, or unlawful activity. If any such activity is identified, we may:
  1. Freeze or suspend the user's account
  2. Withhold or reverse any affected transactions
  3. Report the activity to law enforcement or relevant authorities

9. Consequences of Violating This Policy
Violating these Terms of Service and Service Policy may result in:
  1. Immediate suspension or termination of your account
  2. Reversal or cancellation of transactions
  3. Legal action, including involvement of law enforcement authorities
  4. Forfeiture of any funds associated with illegal activities

10. Service Availability
We strive to provide uninterrupted service, but we do not guarantee continuous availability due to maintenance, updates, or other circumstances beyond our control. Our service hours are from 6:00 AM to 10:00 PM IST. 

11. Modifications
We reserve the right to modify or update these Terms of Service and Service Policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.

12. Termination
We may suspend or terminate your access to our services at any time, with or without cause, and without prior notice.

13. Governing Law
These Terms of Service and Service Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

14. Contact Us
If you have any questions or concerns regarding these Terms of Service or Service Policy, please contact us at:

Email: [help@cashvejo.com]
[Call us- +91 8069328722]